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- Booking
- Airport Transfer
- Customer required to deposit booking payment to confirm the booking.
- Booking fee amount as per discussion
- Tour
- Customers are required to make a booking payment of at least MYR100.00 upon confirmation.
- Driver contact & vehicle registration number will be provided 1-day before pickup date.
- Cancelation
- Customers must notify us of the cancellation.
- Refunds for booking only can be made if the cancellation is made before 72hours.
- Refund subject to approval.
- Airport Pick-up
- Driver will pick-up at the designated agreed meeting point
- Normal waiting is ETA + 1hour
- Unless pickup time can be mentioned earlier.
- Customer must provide accurate flight number so we can monitor online
- Airport Drop-off
- Driver will come to the pickup location at the agreed pick-up time.
- Grace period waiting is 15 minutes