Terms & Conditions

  1. Booking
    • Airport Transfer
      1. Customer required to deposit booking payment to confirm the booking.
      2. Booking fee amount as per discussion 
    • Tour
      1. Customers are required to make a booking payment of at least MYR100.00 upon confirmation.
      2. Driver contact & vehicle registration number will be provided 1-day before pickup date.
    • Cancelation 
    • Customers must notify us of the cancellation.
    • Refunds for booking only can be made if the cancellation is made before 72hours. 
    • Refund subject to approval.
  2. Airport Pick-up
    • Driver will pick-up at the designated agreed meeting point
    • Normal waiting is ETA + 1hour
    • Unless pickup time can be mentioned earlier.
    • Customer must provide accurate flight number so we can monitor online 
  3. Airport Drop-off
    • Driver will come to the pickup location at the agreed pick-up time.
    • Grace period waiting is 15 minutes